Young Innovators Council (YIC) is the voice of young people at Northern Gas Networks. It’s aim is to provide young people’s perspectives and help ensure young people’s thoughts and opinions are put at the heart of our decision making through meaningful and relevant engagement with our future customers.
We wanted to use this session to explore young people’s perceptions of AI, and to build an understanding of NGN’s current AI strategy. It was important for us to identify potential benefits, challenges, and risk areas for AI use at NGN and gain insight into young people’s perspectives on NGN’s plan to adopt AI.
We wanted to gather youth views to help shape the governance and assurance around NGN’s use of AI, particularly the AI impact assessment form, and to consider the ethical and sustainable impacts of AI and help NGN assess the customer impact and benefits of its adoption of the AI framework.
Being Transparent
You said that keeping customers informed on the use of AI will build trust and improve understanding, and asked us to make all of the information publicly available.
We will publish any of our new AI initiatives in our Digitalisation Action Plan, which is updated every six months. The Action Plan is available on our website.
Environmental Impacts
You said that NGNs AI environmental footprint needs to be acknowledged and addressed.
As part of our AI Impact Assessment, we will use a sustainability metric to calculate the amount of carbon produced by each of NGNs AI solutions. This metric will also be published as part of our Digitalisation Action Plan.