Let us know what you think of our future business plan from 2021-2026

We want to know what you think

We're here for everyone

Heating your home. Cooking for your children or your community. Powering your premises.

Gas plays a vital part in all our lives.

We're always listening and learning

We’re always striving to do better. That means listening, learning and responding to the needs of people in our region as we make our customer service even better, continue to innovate and deliver gas reliably now and for years to come.

We want to hear from you

We’re talking to as many people as we can to make sure we’re doing right by you. We want to know your thoughts on things like our relationship with the environment, how we can help strengthen our communities, and how you feel about what we’ve got planned.

Have your say

Tell us what you think about our future business plan; how acceptable and affordable you think it is and if you trust us to deliver. 

Your insights will inform what we will deliver for our customers over the next five years, so please take the time to let us know what you think.


From workshops to roadshows, we've planned lots of activities to make it easy for you to get involved

We don't have any upcoming events just now, but please check back again soon.

We're in this together

Since 2013, we’ve been doing lots of work to gather everyone’s thoughts about what we should be doing to deliver maximum value to the region we serve.  We listen to feedback, understand the issues and use this knowledge to improve our service.  Here you can find out more about what we’ve been up to.

Stay up to date with the latest

Have you entered our #SafetySeymour competition yet? We’re asking children aged 5-11 to design a #CO villain. Get d… https://t.co/tB5TvoUY6h

It’s brilliant to see Pop-Up Hubs, an extension of our #WarmHubs programme with @CANorthld making its way around th… https://t.co/oIsKZ02v7n

Fantastic to see #StCuthbertsRCPrimarySchool learnings being put into practice – it was a pleasure to welcome them… https://t.co/BfHUesF9ve

Here’s an update for our customers in #Strensall, where we’re upgrading the gas network to keep gas supply safe and reliable. Apologies for any inconvenience during this time https://bit.ly/2I0rDaQ

We’re looking for cartoons, videos, models, short stories or poems, from children aged 5 to 11 about the dangers of carbon monoxide poisoning. If your child would like to get involved you can submit their entry to COSafetyCompetition@energynetworks.org!

Apologies to motorists for any delays on the A170 Sutton Road, Thirsk due to our gas main replacement programme.

NGN says farewell to Cannon Park gas holders

Northern Gas Networks, the gas distributor for the North, is investing £750K to safely dismantle and remove its two gas… Read more

Winlaton to host pioneering hydrogen energy pilot HyDeploy

GAS customers in Winlaton, Gateshead, will become the first on a public UK gas network to use blended hydrogen for… Read more

Essential upgrade to gas distribution network on Melton Road, North Ferriby

The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £560,000 to upgrade the gas distribution network in… Read more


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