Help us to shape the services we provide

We want to know what you think

We're here for everyone

Heating your home. Cooking for your children or your community. Powering your premises.

Gas plays a vital part in all our lives.

We're always listening and learning

We’re always striving to do better. That means listening, learning and responding to the needs of people in our region as we make our customer service even better, continue to innovate and deliver gas reliably now and for years to come.

We want to hear from you

We’re always talking,and more importantly listening and understanding your views to make sure we’re doing right by you. We want to know your thoughts on things like our relationship with the environment, how we can help strengthen our communities, and how you feel about what we’ve got planned.

From workshops to roadshows, we've planned lots of activities to make it easy for you to get involved

We don't have any upcoming events just now, but please check back again soon.

We're in this together

Since 2013, we’ve been doing lots of work to gather everyone’s thoughts about what we should be doing to deliver maximum value to the region we serve.  We listen to feedback, understand the issues and use this knowledge to improve our service.  Here you can find out more about what we’ve been up to.

Stay up to date with the latest

Have a wonderful weekend everyone and #staysafe. Our colleagues are still busy #volunteering their time and deliver…

No, we’re not being rude! If we need to attend your property for emergency gas work, we’ll always knock and stand b…

Staying safe at home is more than important than ever. Our #SafetySeymour competition challenged school pupils to c…

Here’s an update for our customers in #Strensall, where we’re upgrading the gas network to keep gas supply safe and reliable. Apologies for any inconvenience during this time

We’re looking for cartoons, videos, models, short stories or poems, from children aged 5 to 11 about the dangers of carbon monoxide poisoning. If your child would like to get involved you can submit their entry to!

Apologies to motorists for any delays on the A170 Sutton Road, Thirsk due to our gas main replacement programme.

Northern Gas Networks to carry out essential upgrade work to maintain a safe and reliable gas supply in Seacroft, Leeds

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential work to upgrade the gas distribution… Read more

Northern Gas Networks to carry out essential gas pipe diversion to maintain a safe and reliable gas supply for residents in Nunthorpe, Middlesbrough

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out gas pipe diversion work to… Read more

NGN welcomes new research on life-changing impact of gas connections

Northern Gas Networks’ Chief Executive Mark Horsley has welcomed new research published today by fuel poverty charity the National Energy… Read more