Help us to shape the services we provide

We want to know what you think

Flame
We're here for everyone

Heating your home. Cooking for your children or your community. Powering your premises.

Gas plays a vital part in all our lives.

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We're always listening and learning

We’re always striving to do better. That means listening, learning and responding to the needs of people in our region as we make our customer service even better, continue to innovate and deliver gas reliably now and for years to come.

Dialogue
We want to hear from you

We’re always talking,and more importantly listening and understanding your views to make sure we’re doing right by you. We want to know your thoughts on things like our relationship with the environment, how we can help strengthen our communities, and how you feel about what we’ve got planned.

From workshops to roadshows, we've planned lots of activities to make it easy for you to get involved

We don't have any upcoming events just now, but please check back again soon.

We're in this together

Since 2013, we’ve been doing lots of work to gather everyone’s thoughts about what we should be doing to deliver maximum value to the region we serve.  We listen to feedback, understand the issues and use this knowledge to improve our service.  Here you can find out more about what we’ve been up to.

Stay up to date with the latest

We’re focussed on keeping gas flowing & our customers safe & warm. There is no impact on the safe & reliable supply… https://t.co/P3cTwevqMO

It’s @RoSPA Family Safety Week 2020 and with more families staying at home it’s more important than ever to be safe… https://t.co/7rfooGEIDJ

We’re proud to support our community partner @CANorthld to expand their #WarmHubs programme for people living in is… https://t.co/BbDxBW76PL

Here’s an update for our customers in #Strensall, where we’re upgrading the gas network to keep gas supply safe and reliable. Apologies for any inconvenience during this time https://bit.ly/2I0rDaQ

We’re looking for cartoons, videos, models, short stories or poems, from children aged 5 to 11 about the dangers of carbon monoxide poisoning. If your child would like to get involved you can submit their entry to COSafetyCompetition@energynetworks.org!

Apologies to motorists for any delays on the A170 Sutton Road, Thirsk due to our gas main replacement programme.

Update: Northern Gas Networks’ critical works at Nevilles Cross Bank, Durham

Northern Gas Networks (NGN), the North of England’s gas distributor, is carrying critical work to ensure the continued safe and… Read more

Northern Gas Networks to carry out critical works to maintain a safe and reliable gas supply for residents in Nevilles Cross Bank, Durham

Northern Gas Networks (NGN), the North of England’s gas distributor, is carrying critical work to ensure the continued safe and… Read more

New energy network innovation strategies set the pathway to Net Zero

The role that gas and electricity grid innovation will play in delivering the UK’s Net Zero carbon emissions target is… Read more

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