Help us to shape the services we provide

We want to know what you think

We're here for everyone

Heating your home. Cooking for your children or your community. Powering your premises.

Gas plays a vital part in all our lives.

We're always listening and learning

We’re always striving to do better. That means listening, learning and responding to the needs of people in our region as we make our customer service even better, continue to innovate and deliver gas reliably now and for years to come.

We want to hear from you

We’re always talking,and more importantly listening and understanding your views to make sure we’re doing right by you. We want to know your thoughts on things like our relationship with the environment, how we can help strengthen our communities, and how you feel about what we’ve got planned.

From workshops to roadshows, we've planned lots of activities to make it easy for you to get involved

We don't have any upcoming events just now, but please check back again soon.

We're in this together

Since 2013, we’ve been doing lots of work to gather everyone’s thoughts about what we should be doing to deliver maximum value to the region we serve.  We listen to feedback, understand the issues and use this knowledge to improve our service.  Here you can find out more about what we’ve been up to.

Stay up to date with the latest

People are the heart of the energy transition. But what do the public think about the prospect of a #hydrogen gas n…

Join us as we #ClapForOurCarers and engineers this evening who are working to keep the gas flowing and customers sa…

Now more than ever, we know you’re relying on us to keep you safe and warm at home. If you are vulnerable, self-iso…

Here’s an update for our customers in #Strensall, where we’re upgrading the gas network to keep gas supply safe and reliable. Apologies for any inconvenience during this time

We’re looking for cartoons, videos, models, short stories or poems, from children aged 5 to 11 about the dangers of carbon monoxide poisoning. If your child would like to get involved you can submit their entry to!

Apologies to motorists for any delays on the A170 Sutton Road, Thirsk due to our gas main replacement programme.

UK public being ‘left behind’ in green energy discussion, Leeds Beckett University hydrogen study reveals

68% of public indifferent or undecided about clean energy solutions which would support climate change Study shows energy customers would… Read more

Essential gas mains replacement work on Hunsworth Lane, Cleckheaton

Essential work to ensure the continued safe and reliable supply of gas to customers in Cleckheaton got underway on June… Read more

Garden blooms for lockdown care home residents

Residents at a care home in Dewsbury, West Yorkshire, can now look out from lockdown on a beautiful new landscaped… Read more