Keeping our customers and colleagues safe and sound is our overriding priority. We’re constantly investing in our network to make it safer and less prone to leaks. Thanks to investment, our network is safer than ever and we comfortably beat our regulatory safety targets for getting out to gas leaks year on year.
Gas escapes do still happen, however. When they do, our emergency engineers are always on hand to keep our customers safe and sound.
Last year, we got to 99.61% and 99.72% of gas leaks within the statutory timeframe of 1 and 2 hours. And thanks to our teams of highly trained specialists, we’re beating our targets at every turn.
When bad weather hits, we can bring in reinforcements in the form of specially trained contractors and reservists from among our own employees. Planned jobs are scaled back, as frontline times focus on emergency repairs.
Being prepared meant we continued to get out to gas escapes within our statutory 1 and 2 hour response times, despite snow and freezing temperatures.
Last year, we got to 99.61% and 99.72% of gas leaks within the statutory timeframe of 1 and 2 hours. And thanks to our teams of highly trained specialists, we’re beating our targets at every turn.
When bad weather hits, we can bring in reinforcements in the form of specially trained contractors and reservists from among our own employees. Planned jobs are scaled back, as frontline times focus on emergency repairs.
Being prepared meant we continued to get out to gas escapes within our statutory 1 and 2 hour response times, despite snow and freezing temperatures.
Thank you for registering your interest in attending the Customers in Vulnerable Situations Workshop on 1st February
We will send you an email with joining details soon.
If you have any questions please email stakeholder@northerngas.co.uk.
We look forward to seeing you there.
For information on how we use your details please read our Personal Data Privacy Notice
Thank you for registering your interest in attending our Hydrogen Home Open Day.
You will shortly receive an email asking you to confirm your attendance and preferred time slot (10.00am-12.00pm or 1.00pm-3.00pm).
For information on how we use your details please read our Personal Data Privacy Notice
Our e-bulletin is a great way to stay up to date with the latest news in your area.
It takes less than a minute to sign up, just fill in your details and let us know what you’re interested in so we can tailor our news for you. You can also browse and download previous e-bulletins from our archive by clicking the tab below.
