Keeping our customers and colleagues safe and sound is our overriding priority. We’re constantly investing in our network to make it safer and less prone to leaks. Thanks to investment, our network is safer than ever and we comfortably beat our regulatory safety targets for getting out to gas leaks year on year.
Gas escapes do still happen, however. When they do, our emergency engineers are always on hand to keep our customers safe and sound.
Last year, we got to 99.61% and 99.72% of gas leaks within the statutory timeframe of 1 and 2 hours. And thanks to our teams of highly trained specialists, we’re beating our targets at every turn.
When bad weather hits, we can bring in reinforcements in the form of specially trained contractors and reservists from among our own employees. Planned jobs are scaled back, as frontline times focus on emergency repairs.
Being prepared meant we continued to get out to gas escapes within our statutory 1 and 2 hour response times, despite snow and freezing temperatures.
Last year, we got to 99.61% and 99.72% of gas leaks within the statutory timeframe of 1 and 2 hours. And thanks to our teams of highly trained specialists, we’re beating our targets at every turn.
When bad weather hits, we can bring in reinforcements in the form of specially trained contractors and reservists from among our own employees. Planned jobs are scaled back, as frontline times focus on emergency repairs.
Being prepared meant we continued to get out to gas escapes within our statutory 1 and 2 hour response times, despite snow and freezing temperatures.
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