Customer and stakeholder engagement sits at the heart of our work at Northern Gas Networks (NGN), shaping both our everyday decisions and our long-term strategy, and we’re really pleased to share with you our Annual Stakeholder Report for 2025.
Customer and stakeholder engagement sits at the heart of our work at Northern Gas Networks (NGN), shaping both our everyday decisions and our long-term strategy, and we’re really pleased to share with you our Annual Stakeholder Report for 2025.
Over the past year, we’ve continued to build on our strong foundations of meaningful, inclusive, and honest engagement, ensuring that voices from across our communities actively shape both day-to-day decisions and long-term strategic planning.
This report is a reflection on our activity over the 12 months from 1 April 2024 to 31 March 2025, which outlines how our engagement approach has matured, driving fairness, innovation, and resilience in a year marked by economic challenges, rising energy costs, and growing climate awareness.
