We dedicated our November workshop to talk to our social partners and stakeholders about energy affordability, with a clear focus on customers staying warm and healthy at home.
We dedicated our November workshop to talk to our social partners and stakeholders about energy affordability, with a clear focus on customers staying warm and healthy at home.
The key objective from this session, was to understand what challenges our customers and stakeholders are facing this winter and beyond, and looking at what we already know, what we are currently doing, and finally how we can do more to support those that need it.
We also wanted to use the opportunity to give our stakeholders an update on the changes within the Vulnerability Team, and the wider business, and to host our guest presenters Andrew Sykes from Noah’s Ark, and Karleen Dowden from the Money and Pensions Service (MaPS).
Andrew provided an insight into the 2 Vulnerability and Carbon Monoxide Allowance (VCMA) funded projects to help customers in the Huddersfield area with debt advice and mental health issues, whilst Karleen gave an overview of the Money and Pensions Service and how this helps customers who are in debt.
Addressing Challenges
We asked you, what are you doing in your area to address challenges identified this winter.
You told us that you are:
and so much more.
What is missing?
We asked you where there are funding gaps or challenges.
You said:
and lots more.
Additional Resources
We asked you if there any additional data sets/reports that we should consider?
You suggested:
and more.