Date

9th September 2026

Audience

Future Customers and bill payers

Engagement

27

Objectives

We wanted to use this session to explore what fairness means in the context of current and future generations. We wanted to understand how young people view benefits and burdens inherited from previous generations. We looked at the same future challenges considered by the Adult Customer Panel, and were interested in whether further information changes young people’s preference

Your comments & our responses

Intergenerational Fairness

You said:

Don’t leave future generations with an unfair share.​

Sharing costs doesn’t always mean splitting them equally.​

Protect people who may struggle to afford higher bills.​

Keep decisions flexible.​

Be open about choices.​

​

 

 

So we are…​

  • Combining your views with feedback from other customers.​
  • Developing clearer, more realistic examples.​
  • Bringing the choices back so you can challenge them.​

Download our report to find out more

Recite

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