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Oct 16

NGN Annual Stakeholder Conference 2025

Customer Service
Innovation
Community
Our Communities
Protecting the environment
Reliability
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Skills & Growth
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10:00-13:00

Invitation to attend Northern Gas Networks’ ‘hybrid’ stakeholder conference: 16 October 2025

NGN would like to invite you to it’s upcoming stakeholder conference. This ‘hybrid’ event will be held simultaneously in person, at our office in Leeds (with lunch provided), and online.

The purpose of the event will be to seek feedback from key stakeholders such as yourself on the work we have done to deliver the commitments we made in our GD2 Business Plan (2021 – 2026) and to discuss the priorities we have included in our upcoming GD3 Business Plan, which runs from 2026 – 2031.

This will clearly be a pivotal five year period for Gas Distribution Networks as we look to decarbonise the network to meet the Government’s stated objective of Clean Power 2030, while also keeping bills affordable and providing a resilient and secure network and business for our customers.

As the gas network responsible for delivering gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire, we are facing a number of huge challenges as the gas sector undergoes a period of significant change.

In June of this year, after reviewing our GD3 Business Plan and those of our peers, we received our regulator’s ‘Draft Determination’. This encourages us to continue to deliver outstanding service at an efficient cost to consumers. It is vital that we engage and look for ways to increase collaboration with all of our stakeholders. Your feedback will genuinely shape how we implement our Business Plan in the coming years, so we do hope you are able to participate.

The conference will comprise a series of presentations followed by interactive discussion sessions on the areas that form our GD3 Business Plan. These include:

Providing a high quality of service

  • Customer service and our work to support those customers in vulnerable situations

Secure and resilient supplies

  • How we can continue to provide a safe, secure and resilient network

Preparing for a low cost transition to net zero

  • Reducing our impact on the environment and incorporating greener sources of gas onto our network

To sign up, please use the links below:

In person: https://www.eventbrite.co.uk/e/ngn-stakeholder-workshop-16-october-2025-in-person-tickets-1499724689919

Online: https://www.eventbrite.co.uk/e/ngn-stakeholder-workshop-16-october-2025-online-tickets-1499879773779

If you are unable to participate but feel this is relevant for a colleague, please do share this invitation with them. Please note that spaces are limited. If you have any questions, please contact Vincent Luxmoore on:

020 3617 6359 or email contact@northerngasevents.co.uk

Who's it for?

  • Stakeholders
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