Our business plan for 2026 – 2031

We are tremendously proud to be the North of England’s gas distributer.

We deliver gas to 2.9 million homes and businesses. We provide an essential service for those communities, working to improve our network for our customers today and supporting cleaner energy for the customers of tomorrow.

We’ve spent the last decade transforming our business into something very different from a traditional utility company. We will keep pushing the boundaries of efficiency as we work towards a cleaner energy future.

Back

Protecting our customers and the planet is at the heart of our plan for a sustainable transition to net zero.

And while it’s important that we continue to explore all possible low carbon technologies to decarbonise our energy systems, the reality is that gas networks are an important part of this mix and essential to our every-day lives – providing heat to millions of homes and businesses and keeping our vital industry powered up.

Northern Gas Networks (NGN) is one of the highest performing gas distribution networks in Great Britain and has been the most efficient since 2005. We believe it’s up to us to show that it’s possible to work towards a sustainable future without unfairly disadvantaging the millions of people who rely on gas to stay warm or power their businesses.

Our business plan for 2026-2031 sets out how we’re going to do that – watch the video here to find out more.

Our GD3 Draft Determination response

Ofgem, the energy regulator, published its Draft Determination on our Business Plan for 2026 – 2031 for consultation on 1 July. Ofgem will make final decisions about our plans in December 2025.

We’ll be publishing our full response to the consultation in our website after the consultation period closes 26th August.

In the meantime, you can read Ofgem’s Draft Determination here and our initial response here.

We'll see you there

Thank you for registering your interest in the NGN Stakeholder Conference.

We will send you an email with further details soon.

If you have any questions please email stakeholder@northerngas.co.uk.

We look forward to seeing you there.

For more information on how we use your details, read our Personal Data Privacy Notice.

Oct.25 16

NGN Annual Stakeholder Conference 2025

10:00-13:00

Thorpe Park, Leeds, LS15 8TU

Customer Service

Innovation

Our Communities

Protecting the environment

Reliability

Safety

Skills & Growth

Value for Money

Find out more

Tell us what you think.

We’re always looking for feedback to help improve our service. As a valued stakeholder it’s essential that we understand your priorities and hear what you think of our current performance and services, as well as our future plans. If you have feedback on our plans that you would like to share, good or bad, we’d love to hear from you.

Get involved Book now to take part in the discussion

Are we measuring up to your expectations? Does our Innovation Strategy have the right focus?
What would you like us to prioritise? How should business as usual innovation be funded?