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Help us to shape the services we provide

We want to know what you think

Flame
We're here for everyone

Heating your home. Cooking for your children or your community. Powering your premises.

Gas plays a vital part in all our lives.

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We're always listening and learning

We’re always striving to do better. That means listening, learning and responding to the needs of people in our region as we make our customer service even better, continue to innovate and deliver gas reliably now and for years to come.

Dialogue
We want to hear from you

We’re always talking,and more importantly listening and understanding your views to make sure we’re doing right by you. We want to know your thoughts on things like our relationship with the environment, how we can help strengthen our communities, and how you feel about what we’ve got planned.

From workshops to roadshows, we've planned lots of activities to make it easy for you to get involved

We don't have any upcoming events just now, but please check back again soon.

We're in this together

Since 2013, we’ve been doing lots of work to gather everyone’s thoughts about what we should be doing to deliver maximum value to the region we serve.  We listen to feedback, understand the issues and use this knowledge to improve our service.  Here you can find out more about what we’ve been up to.

Young Innovators Council February 2025
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Young Innovators Council September 2024
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Young Innovators Council – May 2024
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CIVS Annual Strategic Planning Workshop 2024
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Stay up to date with the latest

#Thanks to @JacobYoungMP for his support for Redcar ⛱ Hydrogen Community. He spoke to us about how he has been invo… https://t.co/KvMaoWEO89

Here’s an update for our customers in #Strensall, where we’re upgrading the gas network to keep gas supply safe and reliable. Apologies for any inconvenience during this time https://bit.ly/2I0rDaQ

Northern Gas Networks carrying out essential work to maintain a safe and reliable gas supply in Cottingham

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out essential gas mains replacement work… Read more

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